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GENERAL CONDITIONS OF USE

INDEX

  1. OBJECT AND GENERALITIES.
  2. TERRITORY OR ACTION AREA.
  3. USERS.
  4. OFFER INFORMATION.
  5. PRICE.
  6. PAYMENT METHODS.
  7. CANCELLATION POLICY.
  8. RIGHT OF WITHDRAWAL.
  9. PRODUCT WARRANTY.
  10. RESPONSABILITY OF CARTAGENA PROPUESTA.
  11. NULLITY.
  12. INTELLECTUAL AND INDUSTRIAL PROPERTY.
  13. SECURITY MEANS OF A TECHNICAL CHARACTER.
  14. CONTACT CHANNELS.
  15. MODIFICATION AND APPLICATION OF THE GENERAL CONDITIONS OF USE (CGU).
  16. APPLICABLE LAW AND JURISDICTION.
  17. FREE ARBITRAL SYSTEM OF CONFLICT RESOLUTION.
  18. SPECIFIC CONDITIONS OF THE PROCUREMENT OF SERVICES.
  1. Object and General Considerations.
  2. Training process of the offer.
  3. Payment methods.
  4. Delivery date of the service and delivery time of products.
  1. OBJECT AND GENERALITIES.

These General Terms and Conditions of Use (hereinafter "CGU") regulate the use of the website CartagenaPropuesta.com (hereinafter the "Website"), property of Sinergia Propuesta Sociedad Limitada, with registered office at Avenida Reina Victoria , 11, 6A, 30204, Cartagena (Murcia), and with NIF B30878755. Registered in the Mercantile Register of Murcia in the Volume 2997, folio 42, Inscription Sheet MU-83236.

CartagenaPropuesta is a web platform that aims at the commercial intermediation between Suppliers and Users, using to make this an online channel of collective purchase of products and contracting of services offered at special prices.

CartagenaPropuesta, as previously explained, only performs commercial intermediation services, therefore, neither manufactures the offered products nor provides the services offered, with which CartagenaPropuesta exempts itself from any type of liability not legally established.

The CGU are the conditions applicable to the use of the Website and the contracting of Products or Services through the portal of CartagenaPropuesta.com, therefore the user is bound by these for the purchase and contracting of products and services. respectively as they were written at the time of access to the Website.

  1. TERRITORY OR ACTION AREA.

CartagenaPropuesta operates exclusively in the Spanish national territory that includes the Iberian Peninsula, the Balearic Islands and the Canary Islands.

  1. USUARIOS.

CartagenaPropuesta is a website with free access without the need to register until the moment of purchasing a product or hiring a service or sending a request. of commercial offers that may interest you.

Users who access the Website must be over 18 years old with sufficient legal capacity. By using any of the juridical businesses offered, you confirm that it is greater than the above mentioned age.

There are two types of users, who by the fact of the use of the Website accept and understand the CGU, these are:

  • Visitors.These will be the NO Registered users, will have access to all the information and content of the offers of the Website, except that they can not make the hiring of the offers until the registration takes place.

  • Users. These will be the Registered users, these will have access to all the contents of the Website. The data provided by the user in the registry will be guarded with all the legal guarantees in force ( Channels of Contact ), so that the necessary steps can be taken, exonerating from total responsibility CartagenaProposed in the cases of negligence, objective fault, fraud and Any other legal cause in the use and custody of the purchase card.

    1. CANCELLATION POLICIES

    Users may cancel the offer depending on the product or service purchased, as a general rule, the cancellation policies of CartagenaPropuesta will be taken care of, as long as the majority of the suppliers subscribe to them, in the In the case of suppliers of products or services not adhering to the aforementioned Cancellation Policies, it will apply the provisions of the conditions of cancellation of these, which will prevail in case of conflict or contradiction.

    The Cancelation Policies of CartagenaPropuesta do not allow the cancellation of the contracted products and services due to the costs and damages that they would cause for the suppliers.

    1. RIGHT OF WITHDRAWAL.

    The User will have the right of withdrawal of the purchase of the product or contracting of the service according to the legal provisions, this is characterized by the following:

    • The User has a term of 14 working daysfor to desist from the contract and without indication of the reasons from the reception of the product or contracting of the service.

    • In any case, it is considered validly exercised by sending the withdrawal document or by returning the received products.

    • It can not imply the imposition of any penalty, although it could the user is required to take charge of the direct cost of return of the product.

    • The refund of the sums will be made as soon as possible and, in any case, within a maximum period of 14 calendar days from the withdrawal.

    • The expiration of the term of the right of withdrawal without executing it is not an obstacle for the subsequent exercise of nullity or resolution of the contract when appropriate according to law.

    • The impossibility of returning the product object of the contract by the user by loss, destruction or other cause will not deprive the user of the possibility of exercising the right of withdrawal. In these cases, when the impossibility of return is imputable, the user will respond. of the market value that the service would have had at the time of the exercise of the right of withdrawal, unless said value was higher than the acquisition price, in which case it would respond. of this.

    Exceptions to the right of withdrawal:

    • When services have been contracted, once the service has been completely executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been completely executed by the employer, there will be lost his right of withdrawal.

    • The supply of goods made according to the specifications of the consumer and user or clearly customized.

    • Provision of goods or provision of services whose price depends on fluctuations in the financial market that the employer can not control.

    • Goods that may deteriorate or expire quickly.

    • Goods that have been unsealed and can not be returned for health or hygiene reasons (eg underwear,toothbrush...)

    • Goods that, considering their nature, have been mixed indissolubly with others.

    • Sound recordings, video or computer programs that have been unsealed or digital content on line.

    • Daily press, magazine, etc.

    • Contracts concluded through public auctions.

    • Lodging services, transport of goods, rental of vehicles, meals or leisure services if the contract is expected to be executed on a specific date or period..

    For the exercise of withdrawal by the user, CartagenaPropuesta makes available to this the Document of Withdrawal in the followingenlace, which should send it completed to the e-mail address atencionalcliente@cartagenapropuesta.com

    1. PRODUCTS GUARANTEE.

    The guarantee of the products offered and sold by CartagenaPropuesta ser & aacute; legally established in the Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios and other complementary laws.

    10. RESPONSABILITY OF CARTAGENA PROPUESTA.

    CartagenaPropuesta como provider of services of the information society is subject to civil, criminal and administrative liability established with general character in the legal system, without prejudice to the provisions of LSSICE.

    CartagenaPropuesta is not responsible for the information transmitted, the contents of the data, or for the temporary reproduction of these and also for the information stored at the request of the suppliers of products and services, nor will it be accepted. responsible for links, directories or search tools for other content.

    11. NULLITY.

    In the event that any clause of these CGUs is declared null and void, the remaining clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of the present CGU.

    CartagenaPropuesta could not exercise any of the rights and powers conferred in this document which will not imply. in any case the waiver of the same unless expressly acknowledged by CartagenaPropuesta or prescription of the action that in each case corresponds.

    12. INDUSTRIAL AND INTELLECTUAL PROPERTY.

    CartagenaPropuesta is a registered trademark, therefore it is expressly prohibited any use by third parties, of the same or of any similar identification sign that could lead to confusion about its origin or ownership, without prior written authorization. of CartagenaPropuesta. Also, the Website CartagenaPropuesta.com is a domain registered by CartagenaPropuesta. This domain can not be used in connection with other services that are not from CartagenaPropuesta in any way that may cause confusion among our clients or description of CartagenaPropuesta except prior express authorization in writing.

    CartagenaPropuesta holds all rights to the content, design and source code of this web page and, especially, with an enunciative but non-limiting nature, about photographs, images, texts, logos, designs, brands, trade names, buttons, software files, color combinations and data that are included on the web.

    Likewise, and without prejudice to the foregoing, the content of this website also has the consideration of a computer program, and therefore, it is also applicable to all the Spanish and Community regulations. European law on the subject.

    CartagenaPropuesta informs that it does not grant license or express authorization or implied any quotation on the rights of intellectual and / or industrial property or on any other right or property related, directly or indirectly, with the contents included in the Web Site.

    13. TECHNICAL SECURITY MEANS.

    The user must establish the appropriate technical security measures to avoid unwanted actions in his / her information system, files and computer equipment used to access the Internet and, in particular, the Website and / or or the Contents, being aware that the Internet is not a totally secure medium.

    Therefore, it is recommended that users use the latest versions of the computer programs when incorporating greater security measures.

    Users are also recommended to use security mechanisms (firewall, antivirus, anti-malware, etc.) to protect their confidentiality.

    Users are advised to use encryption systems in the transmission of electronic mails over the Internet, in order to avoid access by third parties to electronic mail information and to impersonate the senders' identities.

    CartagenaPropuesta has the appropriate technical means to secure the information published on your page.

LTransactions made through the CartagenaPropuesta.com website guarantee that the payment data is transmitted through a secure, encrypted and protected connection according to the SSL (Secure Socket Layers) protocol.

Cartagena Propuesta complies with the following regulations in force (Data Protection Law, LSSICE and Retail Trade Ordinance Law)

 
14. CONTACT CHANNELS.

For complaints, withdrawals and problems with the service, you can contact atencionalcliente@cartagenapropuesta.com.

To suggest establishments or any questions about the services, you can contact info@cartagenapropuesta.com

You can also go by postal mail to the following address: CartagenaPropuesta.com, Avenida Reina Victoria, nº 11, 6A, 30204, Cartagena, Murcia.

15. MODIFICATION AND APPLICATION OF THE GENERAL CONDITIONS OF USE (CGU).

Some products and services may be subject, in addition to these CGU, to particular conditions of sale, these will be available to the user next to the offer. The user, in any case and with a character prior to the purchase of the product or contracting the service, should: accept these expressly, therefore the provisions contained in these CGU can be modified depending on the particular conditions of sale of the product or service. In case of conflict or contradiction the particular conditions of sale prevail over the present CGU.

CartagenaPropuesta reserves the right to modify the CGU, the Privacy Policy, the Cookies Policy, as well as the such as the presentation and configuration of the Website, therefore Users and Visitors must carefully read the aforementioned conditions and policies every time they access the Website, in any case, the acceptance of the conditions and current policies in each moment will be a previous and indispensable step to the hiring of any product or service by the User.

16. LEY APLICABLE Y JURISDICCIÓN.

These General Conditions of Use are governed by the Spanish Law.

According to the provisions of article 29 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the contracts concluded by electronic means in the that a consumer participates as a party will be presumed celebrated in the place where he has his habitual residence. The electronic contracts between businessmen or professionals, in the absence of agreement between the parties, will be presumed celebrated in the place where it is established the service provider. In case of dispute arising from these general conditions and for the resolution of conflicts, the parties submit, at their own discretion, and waiving any other jurisdiction, to the courts and tribunals of the domicile of the user.

Also the laws concerning the rights of consumers and users will be applicable.

17. FREE ARBITRAL SYSTEM OF CONFLICT RESOLUTION.

CartagenaPropuesta is adhered to the arbitration system of Consumption, which is an extrajudicial system and totally free for the resolution of problems.

18.SPECIFIC CONDITIONS OF THE CONTRACTING OF SERVICES.

a) OBJECT AND GENERAL CONSIDERATIONS.

These General Conditions for the Contracting of Services regulate the use of regulate the use of the website CartagenaPropuesta.com (hereinafter the "Website"), property of Sinergia Propuesta Sociedad Limitada, intermediate in the sale of services provided by third parties consisting of services related to restoration, beauty, events, leisure, adventure activities and tourism..

The present Specific Conditions for the contracting of Services regulate the characteristics of use of the Web Site, exclusively, as regards the Services offered to the users by our associated suppliers. Consequently, in everything that is not specifically regulated by the present Specific Conditions for the Contracting of Services, will be of application the provisions of the General Conditions of Use and Privacy Policy. For these purposes, these Specific Conditions for the Contracting of Services are an integral part and should be understood as complementary to the General Conditions of Use of the Website. Any user accessing the Website accepts to submit to these Specific Conditions for the Contracting of Services, as well as as to the General Conditions of Use that are in force at each time you access the Website.

Only users who have at least 18 years of age or more can make the hiring of a service offered. When making a reservation or purchase, you confirm that you are at least 18 years old or more.

The provisions contained in these Specific Conditions for the contracting of Services may be modified depending on the services and the corresponding particular and general conditions of the collaborator. In case of conflict or contradiction, the particular and / or general conditions of the supplier will prevail over these Specific Conditions for the contracting of Services and the General Conditions of Use. Consequently, the user must read carefully the particular and / or general conditions of the provider, if any.

The suppliers will be the ones who bill the Service and the people responsible for the fulfillment of the rights and obligations derived from the provision of the Services and the terms and conditions applicable to each one of them, therefore, CartagenaPropuesta will not be responsible and will stay exonerated from any responsibility and / or claim derived, directly or indirectly, from the provision or defective or non-conforming supply of the Services. However, the user could inform CartagenaPropuesta so that it intervenes in any complaint or complaint that you wish to file with suppliers (See Contact channels).

b) PROCESS OF FORMATION OF THE OFFER.

The contracting of proposals will be divided. In three simple steps or phases, these are the following:

1. Formation of the Offer.

It can be done in 2 different ways:

  1. Suggested proposals.

CartagenaPropuesta will be commissioned to offer closed Proposals that will group different services, also go for the possibility of adding or removing services to said proposal, in this case the proposal will pass to become personalized in an automatic way.

  1. Customized proposals

In this form of contracting the User will have the possibility of forming your own proposal by choosing the most appropriate services according to your taste and budget.

2. Submission of the request of the selected proposal.

Once selected the chosen proposal this will be sent pending the confirmation of availability by CartagenaPropuesta, the aforementioned confirmation will be received by the user at the same time of the purchase process, or by e-mail and / or by message to your mobile.

3. Confirmation and Payment of the Request Proposal.

Confirmation of availability could be received by the user through three different vias:

  • At the moment of the finalization of the Proposal.

The user will be confirmed the availability of his selected Proposal at the moment of finalizing it, just after that. choose the payment method that most suits you.

  • Email:

The user will receive a direct link to the confirmation and payment window to his / her facilitated email account.

  • Message to the mobile:

The user will receive to your mobile a text message with a direct link to the window confirming and paying for it.

c) PAYMENT METHODS.
  • Bank transfer (only national) to the CartagenaPropuesta account, the order will not be confirmed until the transfer is received, the order number must be indicated in the transfer concept.

If you opt for this method, the User should: make the hiring of the service with a minimum advance of 5 days from the date of provision of the service and duty. make the payment within 48 hours from the receipt of the mail or confirmation message of the offer.

  • Income in cash in bank account (to the account of CartagenaPropuesta), you must indicate the number of the order in the concept of income.

If you opt for this method, the User should: make the payment with a minimum advance of 4 days from the date of service delivery and must make the payment within 48 hours from the receipt of the mail or message confirming the offer.

  • By credit card or debit card (this payment system is immediate and allows you to speed up the purchase process and reduce the time required for the confirmation of the order).

  • Through the PayPal payment system.

  • Other payment methods agreed upon with the company (in exceptional situations this option could be selected, for example, in cases where the user has made the payment in cash directly at the CartagenaPropuesta establishments).

d) DATE OF SERVICE PROVISION AND DELIVERY PERIOD OF PRODUCTS.

The date of the provision of the service and the delivery time for the case of products purchased will be: the determined in the confirmation of the purchase contract. It will be the client who chooses, when hiring, when and where he wants to receive the service or pick up the product.